We realize there are many people in this world that don't know much about the printing industry. We have many clients that have never dealt with a printer until they came to work at their current job.
This Frequently Asked Questions section addresses some of the most common issues our clients want answers to. If your question is not addressed here, please feel free to send us an email through our "Contact Us" section. You can start by following one of the links below.
- How long does it take for you to complete my order?
- What is a "proof"?
- Why do I need to look at a proof if I've provided you with artwork or text that I created?
- What are the comparative advantages of producing my job on your duplicating devices versus producing them on your presses?
- How do I go about getting an estimate from you?
- What if I need business forms, big color prints, or labels?
- How long does it take for you to complete my order?
- What is a "proof"?
A proof is a way for you to see what your printed piece would look like. Typically, we will produce a proof which will be sent to you online or printed on paper which can be viewed in our store or delivered to you in person.
On multiple color jobs, we can produce a color proof on our color output device to show how the different colors will appear.
- Why do I need to look at a proof if I've provided you with artwork or text that I created?
We employ human beings to produce your work and, last time we checked, humans are not perfect. Your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It also provides you with an opportunity to make sure the information you provided us has no errors in it you may have overlooked.
Another consideration is how our equipment interprets your information. Output devices process digital information using a variety of processing languages. Your approval of the proof which we will provide assures that the output device used has correctly interpreted and processed the information you have provided.
It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.
- What are the comparative advantages of producing my job on your duplicating devices versus producing them on your presses?
The advantages of our duplicating devices are best realized on runs of 1000 or less and where a fast turnaround is needed. If the piece is grayscale and includes photos or halftone screens, the copy quality would be lower than that achieved by the printing process. On longer runs or where multiple colors are desired, as well as when screens or halftones require higher quality, offset printing would be the best alternative. The only disadvantage of the printing process would be the longer production time requirements.
- How do I go about getting an estimate from you?
Well, since you are here, we would suggest you use our online estimate request form. Otherwise give us a call at any of our locations and talk with one of our customer service representatives.
- What if I need business forms, big color prints, or labels?
We produce almost everything in house. Occasionally there are projects that are too specialized for us to do inhouse. In those cases, we have a network of production facilities that provide us with those specialty products.
